Foodservice Forum Congress

Yes, digital foodservice can be chaotic, but the Foodservice Forum Congress is here to shed light and bring order.

Already planning your visit to Foodservice Forum? Be sure to check out the congress programme each week to discover the new experts who will help you better understand the reality of the foodservice sector and the digital challenges it faces.

At the 2021 congress we had the presence of brands such as Sighore-ICS, Andy or Cheerfy and we held another edition of Restaurant Concepts Day, with leading brands in the restaurant industry. Did you miss it? Luckily, we recorded it all on video so you can have the latest information on the digitalisation of the sector at a click of a button.

Check out foodservice forum 2021

Day 1 June

11:00 – 11:45 Panel discussion: «Payment systems. New forms of payment in the hotel and catering industry and the changes and benefits they bring.».

  • Marc Pagès, Director General Spain de Sunday.
  • Bruno González, Managing Director of Grosso Napoletano.
  • Marc Siscart, CEO of Stabliments Viena.
  • Roger Antelo Rodríguez, CEO of Sushimore.
  • Moderador: Felipe Alayeto, cofounder y CEO of Grupo redbar.

11:50 – 12:10 Ponencia: «Using QR code to operate more efficiently and improve customer experience».

  • Marc Pagès, General Manager Spain of Sunday.

12:30 – 13:15 Panel discussion: «Leadership: how to deal with the digitalisation process in a large restaurant business».

13:20 – 13:40 Ponencia: «What does the machine do better than the human being in a restaurant?».

  • Carlos Gamallo, COO at MAPAL Group.

13:45 – 14:05 Ponencia: «Digitisation, the best ally for kitchens in Horeca».

  • Guillermo Lobato, Key Account Manager at Rational Ibérica.

16:00 – 16:45 Panel discussion: «Traceability and Food Safety. Advantages of digital systems over traditional ones».

  • Moderator: Mario Cañizal, trustee of Fundación Restaurantes Sostenibles.

16:50 – 17:10 Ponencia: «Solving the digital transformation in food safety cases of: Port Aventura, Tagliatella, Ohtels and Cal Blay».

  • Jordi Obradors. CEO of Saphi Trace and Control.

Día 2 de junio

11:00 – 11:45 Panel discussion: «From Tik Tok to Metaverse. RRSS in Hospitality».

  • Guillemo Fuente, co-founder of Aloha Poké.
  • Aleix Puig, CEO of VICIO.
  • Carlos Gelabert, co-founder of The Fitzgerald Burger.
  • Moderadora: Daniela Goicoechea, founder of Brandcrops.

11:50 – 12:10 Ponencia: «The importance of Business Intelligence in Delivery Strategy».

  • Francisco Muñoz, CEO of Gastroranking.

12:30 – 13:15 Panel discussion: «Intermediation vs. direct sales in catering. Pros and cons. Where does the future lie?».

  • Darío Méndez, Sales Director Iberia at TheFork.
  • Alessio Di Gaetano, Co-founder & Chief Revenue Officer at Dynameat.
  • Jacobo Álvarez Castillo, Jefe de Operaciones at Sibuya.
  • Sara Serantes, CEO of Freshperts.

13:20 – 13:40 Ponencia: «The payment system to increase sales in your bar or restaurant».

  • Ricardo Marín, CEO of Foodcoin.

13:45 – 14:05 Ponencia: «Upgrade or fail? Digitisation, an evolution of organisational culture».

  • María José Morera, director of Cooking Numbers.
  • Luis Juárez, business development director of Sighore-ICS.
  • Presented by: Jorge C. Juárez, CEO and founder of Sighore-ICS.

16:00 – 16:45 Panel discussion: «Technology and the dining experience: how new tools influence internal and external customers».

  • Ramón Jiménez, co-founder of Grupo Nomo.
  • David Romero, CEO of Andilana.
  • José Manuel Da Silva, CEO of Lara Grill.
  • Moderator: Ana I. García, Editor-in-Chief of the Hotel and Hospitality Department of Peldaño.

*Programme constantly updated*